Important: the Remote Storage Backup Solution has been discontinued until further notice. If you use it to back up a Windows or Linux server, please consider our server backup product instead, as it is now Windows-capable.

A NOTE ABOUT OUR REMOTE STORAGE BACKUP SOLUTION AND WINDOWS 2003 SERVERS
Our Remote Storage Backup Solution provides network shares via WebDAV, an extension to the standard HTTP protocol.

In order to Windows to be able to connect to and use WebDAV shares (known in the Windows world as "Web Folders"), Windows requires the Web Extender to be installed (the web extender provides client support for WebDAV/Web Folders).

However Microsoft, in their infinite wisdom, decided to only include WebDAV client support in WIndows XP 32-bit. Windows XP 64-bit, as well as Windows 2003 (both 32-bit and 64-bit) all lack support for Web Folders. (Though IIS natively serves WebDAV shares, there is no client in Windows 2003).

When the user tries to setup the Web Folder under "My Network Places", he/she will receive the following error:
The folder you entered does not appear to be valid. Please choose another
(see support.microsoft.com/kb/888123)

In order to be able to use our Remote Storage Backup Solution with Windows servers, C:\Windows\System32\webfldrs.msi must be copied from a Windows XP 32-bit machine and installed on the Windows 2003 machine. (Note: there is no mention of whether or not this installer package is compatible with 64-bit OS'es, so all bets are off for Windows 2003 64-bit servers.)

NOTE: As of May 17, 2007, Microsoft made available a Web Folders update for all 32-bit versions of Windows, including Windows Vista, Windows 2003 and Windows XP. This software can be downloaded from:

support.microsoft.com/kb/907306/en-us

Please note that also available for free download is Novell's NetDrive client. However this software has been found to be somewhat unstable under these versions of Windows and should not be used.